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Home visits should be seen as a privilege and not an entitlement. Except for emergencies, requests for visits should be considered carefully before contacting the surgery.
Those patients confined to the home due to illness or disability should contact the surgery before 9.00am to arrange a home visit. Home visits will be triaged by a clinician and the clinician involved may contact you by telephone to discuss the nature of your problem before arranging the visit and ultimately it will be the clinican who decides whether a home visit is appropriate. We are unable to provide a specific time for the home visit as this will be determined by the number of home visits requested. Please note that lack of transport cannot be accepted as a reason for a home visit, nor does the Practice provide transport services.